World Congress on Computational Mechanics

Help Desk

For any question that is not answered on this page, please contact the conference secretariat : WCCM-ECCOMAS2020_sec@cimne.upc.edu or send a message to the help desk (see button on the right) during the week of the conference.

Getting Started

How to access the conference site? What is the recommended way of using this site and navigating the conference? How can I best engage from my timezone? How do I tag all the content I'm interested in? Where can I obtain the certificate of attendance? What if I have a problem?

Live Interactions

What parts of the congress are live? What if I can't attend the live events but am interested in the discussions that have taken place?

General Live Sessions

What tools do I need for those General Live Sessions ? Can I ask questions to the invited speakers live ? So, what is the way to ask questions during these live sessions?

MS Live Discussions

How will the one-hour MS Live Discussions take place? What tools do I need for those MS Live Discussions ? How are the MS that have a session of Live Discussions selected ? What should I do if I am not available to attend the MS live discussion during which I have to participate as a speaker?

Visibility and Networking

Can I give additional information on the site about me or my paper, if I have one ? What should I do if my paper does not appear on the conference site or the associated information is incorrect? How can I ask questions directly to a speaker? How can I contact other participants ? How can I answer questions asked by other participants ?

General Live Sessions Participants

What tools do I need to participate in a general live session ? How is the live part of these sessions organized? Where can I find the questions asked by the delegates attending these sessions?

MS Live Discussions Chairmen

What tools do I need to chair a MS Live Discussion ? How to obtain and use host rights for moderating discussions on Zoom? What should I do if I am not available to chair the MS live discussion ? Where are the questions asked to the different speakers that will allow me to lead the discussion? What can I do if there is no live discussion scheduled for my MS?

Accessibility, Privacy and Protection

Which countries is WCCM-ECCOMAS 2020 accessible from? Who can access the website of the conference and its content? Who owns the video of my talk? What happens to the recorded talks after the conference? Can my video be used in another setting? Can I use the video of my recorded talk after the congress? How can I request the removal of my video? How do you ensure safe online engagement? How do you prevent Zoom bombing during the MS Live Discussions ? How do I report disrespectful engagement, trolling, or other breaches of the code of conduct?

Getting Started

How to access the conference site? A small part of this site, like this page, is public. Meanwhile, all pre-registered talks and live events will be available on the restricted part of the site from January 4, 2021 to February 4, 2021. In order to access them, you need to be registered for the WCCM-ECCOMAS 2020 congress (the registration page is accessible here). Logins will be sent to all registered participants in order to access the site. If you have not received these logins by January 4, 2021, you can contact the conference secretariat: WCCM-ECCOMAS2020_sec@cimne.upc.edu. Those logins are non-transferable and all registrants are asked to comply with our code of conduct and fill the copyright authorizations. Back to top What is the recommended way of using this site and navigating the conference? The entire WCCM-ECCOMAS 2020 virtual congress will be accessible via the Home page. You can access all parts of the conference using the top menu bar once you are connected. The Program page contains a condensed version of the conference calendar. Don't forget to consult it to know when live events take place. These live events are separated into two pages for easy navigation: the General Live Sessions and the MS Live Discussions. You can look for a particular session by searching by day, speaker, title or other keyword. All mini-symposia presentations are available on the Pre-recorded MS Talks page. They are sorted by thematics and mini-symposia by default. You can also search for keywords and authors using the search bar. During the week of the conference, new content will be available every day. In order not to miss anything, we advise you to go to the Ongoing Live page which gathers all the live sessions in progress or to start soon. Back to top How can I best engage from my timezone? The delegates are spread all over the world. This diversity is an amazing opportunity for the international computational mechanics community. But this aspect makes participation in the ECCOMAS-WCCM 2020 virtual congress much more complicated for everyone. Several choices have been made to facilitate your participation. The website will be available 24 hours a day, 7 days a week, from January 4, 2021 to February 4, 2021. This way, all the pre-recorded videos of the mini-symposia papers will be available for one month starting one week before the congress begins. You will therefore have the freedom to watch them at your own pace. As for the videos of the plenary and semi-plenary sessions, they will be broadcasted at a specific time during the week of the congress and will be available for re-viewing from that date. Chats are available on the platform throughout this period to allow the participants to discuss together, to ask questions about a pre-registered talk and to ask questions during live events. Live events are planned throughout the week of the congress (from January 11 until January 15). In order to facilitate the participation of a large number of you, these will be organized between 2pm and 5.30pm (UTC+1). Back to top How do I tag all the content I'm interested in? An "Add to my agenda" button is available on all General Live Sessions, MS Live Discussions and Pre-recorded MS Talks. By clicking on this button, you can then find these contents easily through your "My agenda" page available in your speaker's area on the left menu. Since the Pre-recorded MS talks can be viewed on-demand from January 4 to February 4, no date is associated with them. They will still be added to your agenda but at the end of it in a dedicated page without date. Back to top Where can I obtain the certificate of attendance? To obtain a certificate of attendance, please contact the conference secretariat : WCCM-ECCOMAS2020_sec@cimne.upc.edu Back to top What if I have a problem? If you encounter difficulties prior to the conference, please contact the conference secretariat using : WCCM-ECCOMAS2020_sec@cimne.upc.edu. During the week of the congress (from January 11, 2021 to January 15, 2021), a Help Desk will be available on the website to which you will be able to send your questions. To contact this Help Desk, you can click on "send a message" in the menu on the right side of this page once you are logged in. A team will be mobilized to be able to respond quickly between 1pm and 6pm (UTC+1). Back to top

Live Interactions

What parts of the congress are live? In order to give rhythm to the week of congress and to gather everybody, several sessions are organized in live or in simulive. These sessions are separated into two types: General Live Sessions and MS Live Discussions. For the General Live Sessions, a limited number of people are expected to participate, while a large number of people can attend. They are therefore broadcast directly on this site. Those sessions include all the plenary and semi-plenary sessions, the opening and closing ceremonies, the PhD Olympiads, the Woman Chapter and the Round Table. For the MS Live Discussions, on the contrary, there is a large number of participants since the aim is to promote exchanges between chairmen, speakers and delegates. We therefore use zoom meeting rooms to be able to bring the participants together. All live sessions are summarized on the Program page and the Ongoing Live page allows quick access to live sessions in progress or about to start soon. Back to top What if I can't attend the live events but am interested in the discussions that have taken place? All of these live events will be available from their broadcast date until February 4, 2021 for replay. Back to top

General Live Sessions

What tools do I need for those General Live Sessions ? All the General Live Sessions will be broadcasted directly on the conference website. It is therefore not necessary to install additional tools to attend as a viewer. If you are a participant in those General Live Sessions, go to the General Live Sessions Participants section of the FAQ to obtain more information. Back to top Can I ask questions to the invited speakers live ? Unless you are chairman or speaker in the session, you will not be able to join the videoconference. You will only be able to attend the discussions via the live replay on the site. Thus, you will not be able to ask your questions directly. Back to top So, what is the way to ask questions during these live sessions? For each live session, a dedicated page is created. On this page, a chat is available to ask questions on the right of the video. If you are interested in a question asked by another participant, you can Thumbs it Up, to increase the visibility of this particular question. The chairmen will be able to use the questions asked on this chat to animate the discussion. Note that the speaker will also have the opportunity to return to the chat to answer questions directly until February 4, 2021. Back to top

MS Live Discussions

How will the one-hour MS Live Discussions take place? This is a great novelty for all of us. Indeed, we are used to asking our questions at the end of each talk when we attend a mini-symposium. Due to the large number of talks and the limited number of slots available for live events (in order to ensure maximum participation despite the time difference between participants), we were forced to organize things differently. The MS Live Discussions will take place using the Zoom. Everybody will be able to join the videoconference : chairmen, speakers and regular participants up to 300 persons. The discussion will be animated by the chairmen, as is usually the case. During the discussion, it will be possible to ask questions orally, by raising your hand first, or in writing via the chat available in Zoom. The chairmen will also have prepared questions for the speakers, possibly using the questions asked via the Inwink chat of each pre-recorded talk associated with the mini-symposium. Back to top What tools do I need for those MS Live Discussions ? All these discussions will take place in Zoom meeting rooms. A lighter version of Zoom is available directly on the site so that you can participate in these discussions without leaving the congress site and installing anything. If this solution is not functional, a link is available on the session page to access the meeting. A web page will open and you will be asked to join the meeting in the Zoom application (and to install the application if you do not already have it). At this stage, you can click on "cancel" and you will be able to join the meeting from your browser. For participants, we believe that the lighter version of Zoom offered on the congress site or the version accessible from your browser is more than sufficient. For speakers, it might be safer to install Zoom and create an account if you want to share your screen because there are sometimes compatibility problems on the web version. Back to top How are the MS that have a session of Live Discussions selected ? We opted for the programming during the week of the congress of a live discussion for each MS with at least 9 talks. This represents 60% of the MS and makes it possible to cover almost all the thematics of the congress. It leads to almost 40 MS live discussions each day. For the other MS, smaller discussion rooms are available in the networking area. These rooms can be used freely for exchanges between speakers or with other interested participants. Back to top What should I do if I am not available to attend the MS live discussion during which I have to participate as a speaker? If you are unable to attend the MS live session associated with your talk, we encourage you to contact the MS chairmen directly via the site's internal chat to keep them informed. Notice that you can still answer questions asked on the chat of your pre-recorded MS talk. Back to top

Visibility and Networking

Can I give additional information on the site about me or my paper, if I have one ? In order to improve your visibility during the congress and to encourage networking, you have the possibility to provide additional information about yourself or your paper. You will be able to do so the first time you log in. You will also be able to update those informations in your personal space (available on the left menu). In “My infos”, the update of “My profile” allows you to provide a photo and write a small bio about yourself. However, you cannot change your first name, last name or the name of your institution. If there is an error on those informations, please contact the conference secretariat: WCCM-ECCOMAS2020_sec@cimne.upc.edu. The “Speaker access” allows you to update the description of the different talks you are participating in. For plenaries, semi-plenaries and pre-recorded MS talks, the description already contains the names of all co-authors. You can write keywords or even an abstract if you wish. Back to top What should I do if my paper does not appear on the conference site or the associated information is incorrect? The videos of each registered speaker, recorded via SlidesLive, accompanied by their title and abstract, will be available on the conference website from January 4, 2021 for the mini-symposia. Videos of the semi-plenary and plenary sessions will only be made available during the week of January 11 to 15, 2021. If, as a speaker, you can't find your video or if the associated information (title, abstract, co-authors...) are incorrect, contact the conference secretariat: WCCM-ECCOMAS2020_sec@cimne.upc.edu. Back to top How can I ask questions directly to a speaker? How can I contact other participants ? There are many tools available directly on this site to be able to discuss between participants and ask questions to the speakers. First of all, each talk has a specific page containing a chat area next to the video. This is the place to ask questions directly to the speaker that will be visible to all. Moreover, it is possible to contact the speaker of the talk, or any other participant as a matter of fact, privately via internal chat. To be able to do this, you must have activated networking. If you did not activate it the first time you logged in, it is still possible to do it in your personal space in the tab "My infos". Once activated, you can find any delegate that has also activated the networking in the tab " My contacts ". The messages that you exchange are stored in the tab " My messages ". In the same tab you can also launch an audio-call, a video-call, share files or schedule a meeting. Finally, each delegate can access meeting rooms by videoconference directly on site from January 4 to February 4, 24 hours a day. These Networking rooms are available in the menu on the left. Since they can accommodate up to 10 participants, they are the ideal tool to discuss a topic of interest or to organize more convivial moments such as virtual coffee breaks. Back to top How can I answer questions asked by other participants ? As a speaker, delegates can ask you questions using the chat associated with your session whether it is a plenary, a semi-plenary or an MS talk. You can then use this same chat to answer questions as a speaker. You also have the possibility to moderate this chat if necessary. Back to top

General Live Sessions Participants

What tools do I need to participate in a general live session ? General live sessions will be organized on Zoom and broadcast to all participants on the site. We encourage you to install the Zoom software and create an account to be able to use all the features. However, it is entirely possible to participate in these sessions without doing so. Indeed, by clicking on the Zoom meeting link, a web page will open and you will be asked to join the meeting in the Zoom application (and to install the application if you do not already have it). At this stage, you can click on "cancel" and you will be able to join the meeting from your browser. It is important to note that there may be compatibility issues with some browsers. The test session prior to the live session will determine whether all the necessary features are working properly. Back to top How is the live part of these sessions organized? The organization of the General Live sessions is done by SlidesLive. They are responsible for contacting the different participants, organizing a test session, managing the zoom meeting during the live session, broadcasting it on the live site and taking care of the recording to offer a replay of those sessions on the site afterwards. So your only role as a participant is to connect and discuss science! You will be contacted by SlidesLive sufficiently in advance to schedule a training session roughly a week before. The purpose of this session is above all to test that everything works well on your side so that you can participate in the live session without technical problems. A technician will be present to explain to you how Zoom works if necessary and describe the main steps of the live session. On the day of the live session, you will be prompted to log in to the Zoom meeting sufficiently ahead of time so that everything is in place at startup. This startup can be done following a video broadcast depending on the session. In this case, you will be able to chat with the other people present in the Zoom meeting without disturbing the video broadcast. The technician will give you a count-down to indicate the start of the live broadcast. Note that there is a 30 seconds delay between the Zoom meeting and the broadcast. During the live broadcast, the technician will be able to talk to you through the chat if there is a problem but will obviously not intervene orally. If you are a lot of participants, we advise you to mute your microphone to improve the sound quality and to use the "raise your hand" function to help the chairman lead the discussion. This is of course not necessary if there are only two of you. Finally, you can see on the program that the schedule is tight, just like any other conference! So it is important to finish the live sessions on time because we won't be able to delay the start of the next sessions. To help you stay on time, the remaining time will be displayed in Zoom. Back to top Where can I find the questions asked by the delegates attending these sessions? As with any conference, the speaker must be able to answer questions from the floor. We have chosen not to invite all participants to join the Zoom session. Therefore, they will not be able to ask questions orally to the speaker. The proposed solution is to use the chat available to the right of the video broadcast on the site. Participants can ask questions before, during and after the session on this chat. Therefore, as the chairman, you must absolutely be on the page of the session on the website during the Zoom meeting with the speaker to be able to consult the questions and propose them to the speaker. Be careful to make the video silent, or even pause it, so as not to disturb the live session. Keep in mind that there is a 30-second delay between what you say on Zoom and what is broadcast to everyone on the site. Back to top

MS Live Discussions Chairmen

What tools do I need to chair a MS Live Discussion ? MS Live Discussions will be organized on Zoom. We encourage you to install the Zoom software and create an account to avoid any compatibility problems. However, it is perfectly possible to participate without installing anything. To do so, you must click on "launch meeting" and then "cancel" when the zoom launch pop-up window opens and in this case there is a link "join from your browser" that appears and on which you have to click to join the meeting without installing the Zoom software. Back to top How to obtain and use host rights for moderating discussions on Zoom? The main MS chairman will receive an email from SlidesLive prior to the live discussion containing a private Zoom meeting link, an email address and a password. It will allow you to log in to the Zoom meeting with a special host status. After clicking on the start link, you will access a page asking you to sign in and you must use the email address and password provided in the email. As stated before, you do not need to install Zoom to connect as Host. Once logged in, you must open the participant list. Next to the participant "XXX (Host, Me)", you must click on the "rename" button to write your name. As a host, you will be able to moderate the discussion by muting people's microphones or even to evict them if necessary. You can also choose co-hosts, among other chairmen for example, by clicking on "more" next to their name in the Zoom meeting. Back to top What should I do if I am not available to chair the MS live discussion ? There are normally several chairmen for each MS. We ask you to coordinate among yourselves to ensure that at least one of you will be able to attend the MS live discussion and moderate it. In this case, you can forward the email sent by SlidesLive with the login information as host to the new principal chairman. You must be careful before forwarding this link as there can only be one host and it is the first one connected who will be host. Thus, if you want all the chairmen to have moderation rights, you should use the co-hosts status (to do so, you should be in the Zoom meeting and click on "more" next to the name of the other chairmen). If all of you are unable to attend, please notify the conference secretariat as soon as possible: WCCM-ECCOMAS2020_sec@cimne.upc.edu. Back to top Where are the questions asked to the different speakers that will allow me to lead the discussion? Each talk associated with your MS has a dedicated page in the pre-recorded MS talks section. To the right of the video, a chat is available for participants to ask questions to the speakers. We advise you to review those different chats before your MS live discussion to note important questions and recurring topics related to your MS. In addition, participants will have the opportunity to ask questions directly during the one-hour live discussion. They can do this via chat and orally. In order to facilitate the exchanges, especially if there are many participants, we advise you to ask the participants to raise their hands so that you can give them the opportunity to speak. It is also necessary that you regularly consult the Zoom chat during the session so that you don't miss any questions. All in all, remember that the speakers will always be able to go and answer questions via the chat of their talk or via messaging if necessary. You can remind this possibility if the discussion becomes very specific and not really suitable for a discussion with many participants. Back to top What can I do if there is no live discussion scheduled for my MS? As indicated by the organizing team, it was decided not to organize a live discussion session for MS with less than 9 papers. However, this decision should not prevent you from exchanging with the speakers. For this, we advise you to use the networking rooms which can accommodate up to 10 participants and are available on the site from January 4th to February 4th, 24 hours a day. Back to top

Accessibility, Privacy and Protection

Which countries is WCCM-ECCOMAS 2020 accessible from? The WCCM-ECCOMAS 2020 virtual congress is an international event. It must therefore be accessible to all participants from all countries. The three services used (SlidesLive for the recording of the videos, Zoom for the live meetings and Inwink for the conference platform) have been selected to maximize the reachability of the congress. If you have difficulties accessing any of these services, please contact the conference secretariat (WCCM-ECCOMAS2020_sec@cimne.upc.edu) or send a message to the Help Desk during the week of the congress by clicking on "send a message" in the menu on the right side of this page once you are logged in. Back to top Who can access the website of the conference and its content? To access the conference website and content, you must be registered and have paid the fees. If you want to register to attend the congress as viewer please contact the conference secretariat (WCCM-ECCOMAS2020_sec@cimne.upc.edu). Back to top Who owns the video of my talk? Each speaker remains the owner of his or her content. Nobody can use, copy, record and broadcast the congress talks and lives without the agreement of the speakers. More information regarding the use of the videos can be found in the copyright form. Back to top What happens to the recorded talks after the conference? The videos will be available on the website only for registered participants during the month the congress site is open (January 4, 2021 to February 4, 2021). After this time, all recorded talks will remain privately archived by Slideslive for one year. Each speaker will be able to access his or her own recording by contacting Slideslive : wccm-eccomas@slideslive.com. As for the recorded Q&A sessions, they will not be archived after February 4, 2021. Back to top Can my video be used in another setting? Since each speaker is the sole owner of their recorded talk, no one else can use their video without their permission. For this reason, we will not keep the videos after the congress. Back to top Can I use the video of my recorded talk after the congress? Yes, you have the possibility to use your own video. During the year 2021 that SlidesLive will archive it, you will be able to contact them to get a sharing link. If you wish to download your video in a more general format, in order to play it in another player than the one provided by SlidesLive, they can edit it for an additional fee. Here is the email address to contact SlidesLive : wccm-eccomas@slideslive.com. Back to top How can I request the removal of my video? You can request a removal of your videos at any point. If you wish to do so, please contact the conference secretariat : WCCM-ECCOMAS2020_sec@cimne.upc.edu Back to top How do you ensure safe online engagement? All participants are bound and expected to uphold the conference’s Code of Conduct. The organizing team reserves the right to take any action they deem appropriate to take action to stop inappropriate behavior (see the code of conduct for more details). Back to top How do you prevent Zoom bombing during the MS Live Discussions ? MS Live Discussions are the only zoom meetings where many participants will be able to connect (up to 300 people). In order to simplify the management and accessibility of those meetings, we have opted for open rooms where all delegates will be able to connect and talk. We believe that the risks of Zoom bombing are very low since our Zoom links are not public. Indeed, they are only available on the restricted part of this site. However, the main chairman of the MS will have the possibility to take over the host rights in order to moderate the discussion. This will allow him to mute people's microphones or even to evict them if necessary. In addition, the Help Desk can also take those host rights on all Zoom meetings. So, if a problem arises, any participant can send a message to the Help Desk (via the "Send a message" button in the top right-hand corner of this page) and we will intervene as quickly as possible. Back to top How do I report disrespectful engagement, trolling, or other breaches of the code of conduct? If you have experienced or witnessed a code of conduct violation, we strongly encourage you to contact the organizers of the conference. You can do so by using the Help Desk chat or by emailing the conference secretariat using : WCCM-ECCOMAS2020_sec@cimne.upc.edu Back to top